10062 - SMILE CAMPAIGN

Raised: KES 0.00 Goal: KES 5,000,000.00 completed

10062 - SMILE CAMPAIGN

The “Spread A Smile” campaign was organized to put further emphasis on Setsco’s core value of providing professional services and excellent customer service. The first step to providing good customer service comes from within each staff and thus encouraging staff to smile more and be courteous to others will promote better customer service. What better way to uphold this policy than by reminding our staff that a smile has the power to change first impressions, enhance business and build better and closer relationships.

The campaign has brought positive results as the committee received encouraging feedbacks from staffs and thus the true objective and aim of the campaign of “spreading smiles” was achieved. Ms Emma, from the QA Department, was appreciative of such campaign in her work area. She said: “Through this campaign, I feel more comfortable in the workplace environment as people were more receptive to smiling to one another and it was much easier to approach.

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